Terms of sale, delivery and payment

1. General items
Orders will be executed according to the following conditions. Deviations from this only apply if explicitly accepted by the vendor in writing.
As all our products are handmade, differences in colour and size may occur.

2. Confirmation of order
Orders will be legally binding only after or written confirmation via E-Mail, fax or letter.

3. Prices and terms of payment
Our prices include the current VAT. Delivery will only be effected against cash in advance (bank transfer or cash on delivery).

4. Packaging
Charges for packaging and shipping will be covered by the customer. For gross invoice values from 50 Euros delivery will be effected free of charge (only within Germany).

5. Delivery
Delivery will be effected by the DEUTSCHE POST.

6. Objections
In case of damage during transit the customer should complain without delay. Basically the customer has a two-week right of return.

7. Return of goods
When goods are returned they have to be packed unbreakably. Used products won't be accepted. The costs for return have to be paid by the customer.
There is no right of return for customized goods.

8. Liability, place of performance
We won't accept any liability for any damage occuring by our products or handling them.
The venue is Nürtingen.